Client Outcome Survey

Question Title

* 1. Which was your primary location?

Austintown

Boardman

Canfield

Columbiana

East Liverpool

East Palestine

New Middletown

Salem

Wintersville

Telehealth

Community Based Location

Question Title

* 2. Which of the following best applies to you regarding your treatment at Insight Clinical Counseling & Wellness, LLC.?

I no longer come to Insight because all of my goals were met

I no longer come to Insight for another reason.

I still come to Insight and have been a client for less than 6 months.

I still come to Insight and have been a client for 6-12 months.

I still come to Insight and have been a client more than 12 months.

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* 3. Briefly describe the reason why you started services at Insight Clinical Counseling and Wellness, LLC:

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* 4. Did your symptoms improve for the things you listed in Question #3?

Much Improved

Improved

Somewhat Improved

Unchanged

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* 5. I was able to learn effective coping skills to improve my symptoms.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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* 6. I improved my overall level of wellness (ie hygiene, sleep hygiene, physical movement, relationships, diet, etc.).

Strongly Agree

Agree

Neither agree nor disagree

Disagree

Strongly Disagree

N/A

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* 7. My relationships with others improved.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

N/A

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* 8. I learned about community connections that could improve my quality of life and mental health.

Yes

N/A

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* 9. If you are a former client, the reason I stopped coming in for services was...

My goals were met and I processed them with my clinician

My goals were met but I did not return to process them with my clinician

I decided I no longer needed services

I am a current client at Insight

If other, please specify why you discontinued services so we can better serve out clients in the future.

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* 10. I felt that Insight Clinical Counseling & Wellness, LLC. provided a welcoming environment, no matter what culture or diverse population I belong.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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* 11. I felt that Insight Clinical Counseling & Wellness, LLC. accommodated my culture and diversity needs.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Not Applicable

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* 12. I felt like the digital and/or technological features that Insight Clinical Counseling & Wellness, LLC. provided (online patient portal access, online bill pay services, website capabilities, etc.) enhanced and/or supported my experiences as a client.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Not applicable

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* 13. I prefer to utilize digital/web-based features (online patient portal access, online bill pay service, website capabilities, etc.) that Insight Clinical Counseling & Wellness LLC. offered me as a client.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Not Applicable

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* 14. Please Provide the reason(s) as to why you preferred or did not prefer utilizing digital/web-based features that Insight Clinical Counseling & Wellness LLC. has provided.

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* 15. Please provide any feedback on how Insight Clinical Counseling & Wellness, LLC. can improve your experience as a client, from a digital/technological standpoint in the future.

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* 16. Please provide any additional feedback or comments you have for Insight Clinical Counseling and Wellness, LLC. for us to better improve our services in the future.